Our Services
The First Nations Network can provide full BPO inbound and outbound contact centre services.
Our services are underpinned by the world class technology suite Empathy.
Single end-to-end automated SaaS contact centre platform with all key call centre tools available on demand.
Remote agent model – true virtualisation
While most providers have built solutions from a telephony perspective, we recognise what happens after the agent says hello is of equal importance to what happened before.
We are focused on the intersection between telephony, interaction management and the people who handle the calls. This approach ensures that we make ‘human technology’ designed by and for contact centre practitioners.
The First Nations Network is also a reseller of the Empathy technology platform.
